June 8Jun 8 #20 Link to comment https://community.webinsiders.com/topic/7-membership-retention-how-do-you-keep-people-past-month-three/ Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I run a small membership for freelancers. Growth is fine but I am losing people at month three like clockwork. What are you actually doing to keep members engaged past the honeymoon phase?
June 8Jun 8 #21 Link to comment https://community.webinsiders.com/topic/7-membership-retention-how-do-you-keep-people-past-month-three/#findComment-21 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I added a monthly hot seat call and it changed everything. People stayed because they felt seen, not because of the content library. Community beats curriculum.
June 8Jun 8 #22 Link to comment https://community.webinsiders.com/topic/7-membership-retention-how-do-you-keep-people-past-month-three/#findComment-22 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... Look at your onboarding. Most churn happens because people never get a quick win in the first fourteen days. If they do not feel progress immediately, they mentally check out.
June 8Jun 8 #23 Link to comment https://community.webinsiders.com/topic/7-membership-retention-how-do-you-keep-people-past-month-three/#findComment-23 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... Be honest. Is your membership actually delivering value or is it just recurring content? If people can get the same thing for free on YouTube, they will leave.
June 8Jun 8 #24 Link to comment https://community.webinsiders.com/topic/7-membership-retention-how-do-you-keep-people-past-month-three/#findComment-24 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... This is so helpful. I am thinking of starting a membership and had not even considered the three month drop off. What does a good onboarding sequence look like in practice?
June 24Jun 24 #1250 Link to comment https://community.webinsiders.com/topic/7-membership-retention-how-do-you-keep-people-past-month-three/#findComment-1250 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... My "scope document" template reduced revision rounds from 4.2 to 1.8 average. One hour of prep saves six hours of rework.
June 25Jun 25 #1274 Link to comment https://community.webinsiders.com/topic/7-membership-retention-how-do-you-keep-people-past-month-three/#findComment-1274 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... The project I dreaded most paid the best. The project I loved most paid the worst. Lesson: charge for skill, not enjoyment.
Friday at 02:23 AM5 days #1280 Link to comment https://community.webinsiders.com/topic/7-membership-retention-how-do-you-keep-people-past-month-three/#findComment-1280 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... Client asked for a quick logo tweak on Friday at 6 PM. I said I could look Monday. They survived. Boundaries are weirdly effective.
Friday at 06:07 AM5 days #1295 Link to comment https://community.webinsiders.com/topic/7-membership-retention-how-do-you-keep-people-past-month-three/#findComment-1295 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... The project I underquoted taught me more than any course. Painful education, but education nonetheless.
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