June 26Jun 26 #1311 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/ Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I've been at $75/hour for two years. My skills have improved but I'm terrified to send the new rate to my long-term clients. Three of them account for 60% of my income. How do you actually communicate a price increase without them all leaving?
June 26Jun 26 #1312 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1312 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I raised rates every six months. Lost 30% of clients each time. The 70% who stayed respected the increase. The 30% who left were replaced within 60 days at higher rates. The fear is worse than the reality.
June 29Jun 29 #1421 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1421 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I sat on a rate increase for six months because three clients made up half my income. Finally sent it. Two stayed, one left, and I replaced him in three weeks at the new rate. The fear was worse than the actual loss.
June 29Jun 29 #1456 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1456 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... My mentor told me to grandfather existing clients and only raise rates for new ones. Worked for a while, but then I had two tiers of the same work and it started to feel weird. Now I do annual increases across the board. Everyone expects it.
June 29Jun 29 #1477 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1477 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... 21 You can do a slow-roll increase. That is what a lot of companies do. So instead of increasing the cost right now, you announce price increases later. Another option would be to boost your value with words via your platform. Show why your service is costing more.
June 29Jun 29 #1482 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1482 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I added a deliverable before I raised my price. Same core service, but now it includes a strategy session upfront. Clients didn't even blink at the increase because the package looked different.
June 29Jun 29 #1541 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1541 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... The first time I raised rates I apologized three times in the email. Client said yes immediately and I realized I was negotiating against myself. Now I state it like a fact and move on.
June 30Jun 30 #1582 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1582 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I raised prices and lost a client who'd been with me two years. It stung for a day. Then I remembered she was also the one who always needed just one small thing that took three hours. Good riddance.
June 30Jun 30 #1622 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1622 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I sent my rate increase via email and stared at the screen for twenty minutes before hitting send. Two clients replied within an hour. One said about time.
June 30Jun 30 #1650 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1650 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... My therapist told me to raise prices until I felt slightly nauseous. I did. Nobody flinched. Turns out my nausea was the only obstacle.
June 30Jun 30 #1667 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1667 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I added a bonus service instead of raising rates. Same price, more value. Six months later I dropped the bonus and raised the price. Smooth transition.
June 30Jun 30 #1702 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1702 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... Okay so i raised my rates last year and literally lost sleep over it for like a week lol. sent the email and then stared at my phone for an hour waiting for the world to end. two clients said "about time" and one ghosted me. the ghoster was actually my biggest pain anyway so honestly? win win. still scary tho.
June 30Jun 30 #1703 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1703 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... The client who threatened to leave when I raised rates? He's still here two years later. The threat was negotiation, not truth.
June 30Jun 30 #1734 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1734 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... Ya i feel you on this. i was charging $75 for two years straight and my skills were way past that but i was terrified of losing my steady clients. finally just did it, grandfathered two of them and raised the third. the one i raised on? she stayed and referred me to someone else. sometimes your fear is the only thing holding you back fr.
June 30Jun 30 #1741 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1741 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I now raise rates every January like clockwork. Clients expect it. The predictability removes the drama.
July 1Jul 1 #1767 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1767 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... Lol i did the opposite of what everyone says. i raised prices on ALL my clients at once with zero warning. lost two, gained three better ones within a month. was it reckless? absolutely. would i do it again? probably not. but man that adrenaline rush was something else.
July 1Jul 1 #1810 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1810 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... 14 On 6/29/2026 at 9:27 AM, xJamesQ said:Another option would be to boost your value with words via your platform. Show why your service is costing more.With how everyone is raising prices in the last few years, now would probably be the time to do it anyways. People are kind of expecting services and goods to go up. They have been trending up for the last 4 years at this point.
July 27Jul 27 #2219 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-2219 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... 21 On 7/1/2026 at 9:13 AM, Rege92 said:With how everyone is raising prices in the last few years, now would probably be the time to do it anyways. People are kind of expecting services and goods to go up. They have been trending up for the last 4 years at this point.Yeah, the economic forecasts are all saying similar although somethings are trending to level off or at least just stop rising. I would like to see prices go back down to what they were in 2018/2019 but I know there is no going back there.
July 30Jul 30 #2250 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-2250 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... 14 On 7/27/2026 at 9:20 AM, xJamesQ said:Yeah, the economic forecasts are all saying similar although somethings are trending to level off or at least just stop rising. I would like to see prices go back down to what they were in 2018/2019 but I know there is no going back there.Inflation unfortunately does not work that way. Prices go up and stay up and then wages/value catches up. I still feel like we have not caught up though. This is why the economy is viewed as mostly poor right now. Everything has become more expensive sadly.
Tuesday at 03:12 PM4 days #2354 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-2354 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... 18 I find it best to raise prices only when other people in your niche/sales avenue are doing the same. This way you never get undercut. You want to still be affordable without undercutting yourself but you also don't want to have too many other people charging less.
Friday at 01:17 PM1 day #2373 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-2373 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... 21 On 7/30/2026 at 9:34 AM, Rege92 said:Inflation unfortunately does not work that way. Prices go up and stay up and then wages/value catches up. I still feel like we have not caught up though. This is why the economy is viewed as mostly poor right now. Everything has become more expensive sadly.I must not fully understand it then. It doesn't help that the media always gives mixed signals because of the politics of it all.I would like to see a second boom for people with internet businesses/websites like we had in the mid 2000s.
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