Friday at 01:58 PM5 days #1311 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/ Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I've been at $75/hour for two years. My skills have improved but I'm terrified to send the new rate to my long-term clients. Three of them account for 60% of my income. How do you actually communicate a price increase without them all leaving?
Friday at 02:10 PM5 days #1312 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1312 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I raised rates every six months. Lost 30% of clients each time. The 70% who stayed respected the increase. The 30% who left were replaced within 60 days at higher rates. The fear is worse than the reality.
Monday at 04:13 AM3 days #1421 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1421 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I sat on a rate increase for six months because three clients made up half my income. Finally sent it. Two stayed, one left, and I replaced him in three weeks at the new rate. The fear was worse than the actual loss.
Monday at 10:10 AM2 days #1456 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1456 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... My mentor told me to grandfather existing clients and only raise rates for new ones. Worked for a while, but then I had two tiers of the same work and it started to feel weird. Now I do annual increases across the board. Everyone expects it.
Monday at 01:27 PM2 days #1477 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1477 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... You can do a slow-roll increase. That is what a lot of companies do. So instead of increasing the cost right now, you announce price increases later. Another option would be to boost your value with words via your platform. Show why your service is costing more.
Monday at 01:35 PM2 days #1482 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1482 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I added a deliverable before I raised my price. Same core service, but now it includes a strategy session upfront. Clients didn't even blink at the increase because the package looked different.
Monday at 07:28 PM2 days #1541 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1541 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... The first time I raised rates I apologized three times in the email. Client said yes immediately and I realized I was negotiating against myself. Now I state it like a fact and move on.
Tuesday at 12:46 AM2 days #1582 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1582 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I raised prices and lost a client who'd been with me two years. It stung for a day. Then I remembered she was also the one who always needed just one small thing that took three hours. Good riddance.
Tuesday at 05:44 AM1 day #1622 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1622 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I sent my rate increase via email and stared at the screen for twenty minutes before hitting send. Two clients replied within an hour. One said about time.
Tuesday at 11:38 AM1 day #1650 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1650 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... My therapist told me to raise prices until I felt slightly nauseous. I did. Nobody flinched. Turns out my nausea was the only obstacle.
Tuesday at 02:11 PM1 day #1667 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1667 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I added a bonus service instead of raising rates. Same price, more value. Six months later I dropped the bonus and raised the price. Smooth transition.
Tuesday at 06:25 PM1 day #1702 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1702 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... Okay so i raised my rates last year and literally lost sleep over it for like a week lol. sent the email and then stared at my phone for an hour waiting for the world to end. two clients said "about time" and one ghosted me. the ghoster was actually my biggest pain anyway so honestly? win win. still scary tho.
Tuesday at 06:30 PM1 day #1703 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1703 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... The client who threatened to leave when I raised rates? He's still here two years later. The threat was negotiation, not truth.
Tuesday at 10:43 PM1 day #1734 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1734 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... Ya i feel you on this. i was charging $75 for two years straight and my skills were way past that but i was terrified of losing my steady clients. finally just did it, grandfathered two of them and raised the third. the one i raised on? she stayed and referred me to someone else. sometimes your fear is the only thing holding you back fr.
Tuesday at 11:19 PM1 day #1741 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1741 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... I now raise rates every January like clockwork. Clients expect it. The predictability removes the drama.
Yesterday at 02:42 AM1 day #1767 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1767 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... Lol i did the opposite of what everyone says. i raised prices on ALL my clients at once with zero warning. lost two, gained three better ones within a month. was it reckless? absolutely. would i do it again? probably not. but man that adrenaline rush was something else.
21 hours ago21 hr #1786 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1786 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... So i tried the add value first then raise approach and it actually worked? added a strategy session to my package, let them experience it for one cycle, then bumped the price. nobody even flinched because they already saw the difference. slow and sneaky but effective.
16 hours ago16 hr #1806 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1806 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... Honestly i still haven't raised my prices and i've been at this for four years. every time i try i panic and chicken out. reading these replies is giving me courage tho. maybe this month. maybe. no promises lol.
15 hours ago15 hr #1810 Link to comment https://community.webinsiders.com/topic/248-how-do-you-raise-prices-without-losing-every-existing-client/#findComment-1810 Share on other sites Share on Facebook {lang="reddit_text" Share on LinkedIn Share on Pinterest Share on X More sharing options... On 6/29/2026 at 9:27 AM, xJamesQ said:Another option would be to boost your value with words via your platform. Show why your service is costing more.With how everyone is raising prices in the last few years, now would probably be the time to do it anyways. People are kind of expecting services and goods to go up. They have been trending up for the last 4 years at this point.
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